You may run into a scenario where Descriptions and/or Memos are appearing on the invoice twice. If that does happen, that indicates that the following is true:
- Group by Project is selected on the invoice format.
- Descriptions and/or Memos are set up at the Project level on the Other tab within Billing Setup.
- Descriptions and/or Memos are being added to the invoice when they are in a Draft status.
You can review these settings and modify the settings accordingly to meet your invoicing requirements.
What’s covered in this document:
- Where to look for the Group by Project setting in Invoice Formats for "Description"
- Where to look for a default Description and/or Memo in the Project Setup
- Where to look for an invoice-specific Description on the Invoice
- Duplicate Memos
- Additional Information