System status: All systems are operating normally at this time.

Ticket System

Obtaining a login to create tickets
To obtain a login to the Unanet support portal or to create a new ticket, send an email to support@unanet.com. All accounts are associated with an active Un...
Tue, 13 Feb, 2018 at 9:55 AM
Downloading distribution files
http://download.unanet.com/support/EmbeddedSupport The system that was previously used to download the Unanet software distribution for customers that h...
Wed, 21 Feb, 2018 at 4:51 PM
Downloading Per Diem and M&IE files
As a courtesy for customers with active support agreements, Unanet converts data from the DOD into a CSV format that can be imported into Unanet. The files ...
Wed, 31 Jul, 2019 at 2:06 PM
Is a login required to create support tickets?
Support requests can be created by sending an email to support@unanet.com. The system will create a ticket provided that the email is sent from a domain tha...
Wed, 14 Feb, 2018 at 1:10 PM
Logins for non-customers
Unanet provides support to customers that have an active support agreement. The customer support system has to associate all accounts for support with a val...
Mon, 19 Feb, 2018 at 2:29 PM